Shipping Policy

At Elite Moza, we take as much care in delivering your order as we do in crafting it. Please review our shipping details below.

1. Delivery Coverage

We proudly deliver nationwide across Pakistan, including all major cities and most surrounding regions. Whether you're in Karachi, Lahore, Islamabad, or beyond, Elite Moza comes to your doorstep.

2. Order Processing Time

All orders are processed and dispatched within [1 business days] of order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

We deliver all over Pakistan within 3–4 business days of order confirmation.

Please note that delivery timelines are estimates and may occasionally vary due to courier delays, weather conditions, or public holidays.

4. Shipping Charges

A flat shipping charge of Rs. 200 applies to all orders, nationwide.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on all orders across Pakistan, so you can pay conveniently when your package arrives at your door. No advance payment required.

6. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS/WhatsApp/Email so you can follow your package every step of the way.

7. Delivery Attempts

Our courier partners will make up to [2–3 delivery attempts] to deliver your order. If delivery is unsuccessful after these attempts, the order may be returned to us, and our team will contact you to reschedule.

8. Order Delays

While we strive to meet all estimated delivery timelines, occasional delays may occur due to factors beyond our control (weather, courier logistics, regional disruptions, or public holidays). We appreciate your patience and will keep you informed in case of significant delays.

9. Incorrect Address

Please ensure your shipping address and contact number are accurate at checkout. Elite Moza is not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you notice an error after placing your order, please contact us immediately at [your email/WhatsApp number] so we can update it before dispatch.